1.What this policy covers
This Cookie Policy explains how Govrum uses cookies and similar technologies (such as browser localStorage and sessionStorage) when you visit our website. It sits alongside our Privacy Policy, which describes how we handle personal information more generally.
2.Categories we use
We group cookies and similar technologies into four categories:
- Strictly necessary — required to make Govrum work (sign-in, security, remembering your consent choice, resuming a booking after sign-in). These cannot be turned off.
- Functional — remember choices like recent searches, recently viewed cars, and which agency workspace you had open.
- Analytics — Google Analytics, so we can understand which parts of Govrum are useful and improve them. No advertising profile is built.
- Advertising — reserved for future advertising or remarketing pixels. Not in use today.
Optional categories (functional, analytics, advertising) are off by default and only activate after you accept them in the banner or preference centre.
3.Change your choice at any time
You can change your cookie preferences at any time. This opens the same preference centre you saw in the banner.
You can also clear or block cookies in your browser settings. Blocking strictly-necessary cookies may break sign-in and booking.
4.Strictly necessary
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| sb-<project>-auth-token | Supabase (first-party) | Keeps you signed in. | Session / up to 1 year | localStorage |
| govrum-consent-v1 | Govrum (first-party) | Remembers your cookie choice so we don't ask again. | Persistent (until you clear it) | localStorage |
| pendingAuthAction | Govrum (first-party) | Resumes a booking or message action after sign-in. | Session | sessionStorage |
| govrum-session-id | Govrum (first-party) | Correlates events within a single browser tab session. | Session | sessionStorage |
5.Functional
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| activeRole / selectedAgencyId | Govrum (first-party) | Remembers whether you are acting as a customer or as a specific agency workspace. | Persistent | localStorage |
| recentlyViewedCars / recentSearches | Govrum (first-party) | Shows your recent cars and searches so you can pick up where you left off. | Persistent | localStorage |
| unseenBookings | Govrum (first-party) | Highlights bookings you haven't reviewed yet. | Persistent | localStorage |
6.Analytics
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors (aggregated). | 13 months | Cookie |
| _ga_H8TBP8CJXT | Google Analytics | Maintains session state for GA4. | 13 months | Cookie |
Google Analytics runs in Consent Mode v2. Until you accept the analytics category, no analytics cookies are set and no page-view or event data is sent.
7.Advertising
None in use today.
8.Third-party services that may set cookies indirectly
A small number of services we rely on may set their own cookies on your device when their content loads on a Govrum page. Where those services are optional, they are only loaded after you consent:
- Google Analytics (analytics category) —
_ga,_ga_<id>. - Google Fonts / Mapbox (strictly necessary for rendering) — do not set marketing cookies but may log request metadata under their own privacy notices.
- Cloudflare — sits in front of the social-share link-preview service and may set standard security cookies for that request.
9.Contact
Contact & operator
Govrum is a brand owned and operated by Spark CX FZE, licensed in the Sharjah Publishing City Free Zone, United Arab Emirates.
- General support: support@govrum.com
- Privacy requests: privacy@govrum.com
- Legal notices: legal@govrum.com